Shipping policy

The Nutowatch shipping policy (from their official store site) mainly includes the following points:

📦 1. Order Processing Time

  • Orders are processed in 5–10 business days (Monday–Friday).

  • If the item is personalized or customized, extra time may be needed for design work.

🚚 2. Shipping Time (after dispatch)

Delivery time depends on the shipping method:

  • Standard Shipping: 7–20 business days

  • Priority Shipping: 5–7 business days

  • Express Shipping: 3–6 business days

⚠️ The shipping time starts after the order is shipped, not when you place the order.

⏳ 3. Possible Delays

  • During holidays or peak seasons, delivery may take up to 10 extra working days beyond normal time.

  • Products may ship from different global facilities (e.g., US, China, India), which can affect delivery speed.

📍 4. Tracking

  • Once shipped, you will receive an email with a tracking link.

  • Tracking information may take 2–5 days to appear in the carrier system.

📦 5. Multiple Packages

  • Items in the same order may arrive in separate packages if they come from different warehouses.

⚠️ 6. Address Responsibility

  • You must enter the correct shipping address.

  • The company is not responsible for orders delivered to a wrong address entered by the customer.

📧 Support

  • Customer support email: cs@vantique.net

  • Response time: about 24–48 hours.

✅ Typical total delivery time:
12–30 business days (5–10 days processing + shipping time).

✔️ If you want, tell me:

  • Your order date

  • Shipping method

I can estimate when your Nutowatch order should arrive. 📦